Before opening an account, playing any game, or placing a bet on Melbe, please take a moment to read these rules. We've kept the language simple and straightforward — no complicated legal jargon.
These Terms & Conditions form a legally binding agreement between Melbe and all its members. By using the Melbe platform, you confirm that you have read, understood, and agreed to these terms. If you disagree with any part, please refrain from using the platform.
Melbe is an online gaming and Sports Betting platform serving users in Bangladesh and other approved regions. By using this platform, you agree that:
Always use your registered email address or phone number when contacting Melbe. Going through a third party may cause identity verification issues.
A valid account is required to play games or place bets on Melbe. During registration, you will need to provide:
Each individual may register only one account. Creating multiple accounts or opening an account under someone else's name is strictly prohibited. If such activity is detected, all associated accounts may be permanently suspended and balances forfeited.
Keep your account password and login details strictly confidential. You are responsible for the security of your own account. If you notice any suspicious activity, contact Melbe support immediately.
Melbe may request identity verification (KYC) at any time for security purposes. A copy of your National ID or passport may be required before large withdrawals are processed.
Melbe is strictly for users aged 18 and above. Anyone under 18 is completely prohibited from using this platform. If a false age is provided during registration, the account will be closed and all balances will be forfeited.
The following rules apply to all deposits and withdrawals on Melbe:
| Payment Method | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| bKash | ৳200 | ৳500 | 15–30 minutes |
| Nagad | ৳200 | ৳500 | 15–30 minutes |
| Rocket | ৳300 | ৳500 | 30–60 minutes |
| Bank Transfer | ৳1,000 | ৳1,000 | 1–24 hours |
Melbe's bonus and voucher offers come with specific terms. The general rules are as follows:
Full terms for each bonus and voucher offer can be found on the relevant offer page. If anything is unclear, contact support before you start playing — claims raised afterwards may not be accepted.
If bonus abuse is detected — through multiple accounts, multiple household members, or coordinated betting — all related bonuses may be voided and the accounts involved may be suspended.
The following rules apply to all Sports Betting and gaming activity on Melbe:
Melbe reserves the right to temporarily suspend or permanently close your account under the following circumstances:
If you wish to close your account yourself support@melbe.best- to submit your request. Make sure to withdraw any eligible balance before closing your account.
Melbe believes in responsible gaming. We want our members to enjoy gaming as entertainment — not to develop addiction or face financial difficulties. To support this:
For more details, visit our Responsible Gambling View page.
Melbe is committed to keeping your personal information confidential. Details provided at registration are used solely for service delivery, identity verification, and legal compliance. Your data is never sold to third parties.
Melbe reserves the right to update these Terms & Conditions at any time. For significant changes, registered members will be notified in advance via email or on-platform notification. Continued use of the platform after any update constitutes acceptance of the revised terms.
The date of the most recent update is always shown at the top of this page. To view an older version, please contact support.
If you have any questions about these Terms & Conditions support@melbe.best- write to us in Bengali or reach us via live chat.
Every step we take is guided by our commitment to member protection and transparency
Most people skip the Terms & Conditions when signing up for a platform — that's understandable, since lengthy legal documents aren't exactly an easy read. But Melbe believes this information genuinely exists to protect you. Knowing in advance when a bonus won't apply, how long a withdrawal might take, or when an account could be suspended means far fewer surprises later.
That's why Melbe's terms are written in plain, accessible language — no lawyer required. Every clause is broken into bullet points, supported by comparison tables and real-world examples. That's a deliberate choice. We want you to make informed decisions.
One of Melbe's core principles is that no member should ever be caught off guard by something they weren't told upfront. If a document is required for a withdrawal, you'll be informed in advance. If a bonus carries a wagering requirement, it will be clearly stated on the offer page. If KYC is needed for a large withdrawal, you'll know ahead of time.
These terms take around 8 minutes to read — a small investment that can save you a lot of confusion down the line. If you have any questions, just ask our support team; we're always happy to help.
Since day one, Melbe has operated on the belief that the only way to build something that lasts is to be straight with our members. These Terms & Conditions are an expression of that commitment. There are firm rules here because the platform needs to be secure — but none of them are buried in fine print. Everything is stated openly.